Back in the 1990s, physiotherapy was a fairly unfamiliar occupation to the public. Raymond was in secondary school at that time, but had a sound impression of it. "There are many types of sickness and pain like stroke or physical disability that are incurable," he realised. When his grandma was sent to an elderly home, Raymond realised the vulnerability of the human body and the limitation of medicine. Sometimes when medicine fails to cure the problem, patients may lose all hope. Physiotherapy, on the other hand, can help to alleviate part of the pain and negative effects, by helping patients improve their bodily functions to restore a better quality of life. "We cannot change the illness, but we can improve the quality of life," he thought.

Raymond's family is what keeps him going.

Raymond believes he was born to help others. When still in Form 3, he was already eager to organise and participate in volunteer programmes. Having set physiotherapy as his goal and purpose in life, he completed his studies at The Hong Kong Polytechnic University and succeeded in getting his dream job, using his positive attitude to help others.

As an inaugural recipient of the Undergraduate Scholarship in 1999, he co-founded the Jockey Club Scholars Alumni Association (JCSAA) three years later to gather fellow Scholars from different fields and backgrounds. Making good use of their different professions and talents, they organised various volunteer activities and offered free tuition to the needy.

On one occasion, JCSAA organised a kite-flying activity with a Boys' Home, with an aim to set 100 kites to the sky. Unfortunately, a typhoon hit Hong Kong on the big day and the kites got wet and broken – but nobody gave up. They restored the kites within a week before the end of summer vacation and this time, they succeeded. Raymond always remember the bright smiles on the teenagers' faces as the kites flew high into the sky. At that moment, they were all overwhelmed by their achievement and regained confidence. To Raymond this was an inspiring experience, encouraging him to be always true to himself, whether in work or life.

Raymond is very active in community services, both as an organiser and a participant.